Tickets
Help that arrives in private. Tickets with forms, claiming, transcripts and a thank you at the end.
Offer several ticket types, each with its own modal form, staff roles and destination: a private channel or a private thread.
Staff can claim tickets, and closed tickets leave an HTML transcript you can read on the web. Ratings tell you how support went, and inactive tickets close themselves.
O que faz
- Multiple types with forms
- Channels or private threads
- Claiming and ratings
- Transcripts on the web
- Categoria
- Utilidade
- Comandos
- 1
- Ao adicionar
- Desligado até você ativar
- Plano
- Grátis, em todos os servidores
Comandos de barra
Ver comandos →- /ticketGerencia os tickets de suporte