Tickets
Help that arrives in private. Tickets with forms, claiming, transcripts and a thank you at the end.
Offer several ticket types, each with its own modal form, staff roles and destination: a private channel or a private thread.
Staff can claim tickets, and closed tickets leave an HTML transcript you can read on the web. Ratings tell you how support went, and inactive tickets close themselves.
What it does
- Multiple types with forms
- Channels or private threads
- Claiming and ratings
- Transcripts on the web
- Category
- Utility
- Commands
- 1
- Out of the box
- Off until you enable it
- Plan
- Free, on every server
Slash commands
Browse commands →- /ticketManage support tickets